From Reactive to Proactive with Managed Services
We want to be your Managed IT Services Provider
ITeck Managed Services is a managed IT services provider dedicated to helping small to medium-sized businesses in the Texas Panhandle manage their computer systems.
We all know that computers play a vital role in business today, but many small businesses find themselves wasting valuable time trying to keep their computers up and running instead of spending time focusing on customers and building their business. They often lack the resources or expertise to manage their technology.
“Among current users of managed services, 46% of firms have trimmed their annual IT expenditures by 25% or more as a result of their shift to managed services, including 13% that have slashed annual IT expenditures by 50% or more on the IT functions they have given over to an MSP.”CompTIA, Trends in Managed Services study
A proactive approach to Technology Managed Services
As a managed IT services provider, ITeck takes a proactive approach to IT support, monitoring the health of your equipment, applications and network.
Our remote access, monitoring and management tools enable us to monitor the health and performance of your IT network without impacting your employees’ activities. These tools allow us to apply preventative maintenance and identify potential problems before they cause down time or data loss.
We also provide you with regular reports on your IT system to help you plan and budget for future IT expenses.
ITeck offers several levels of managed support services to meet your company’s needs. To find the right option for you, visit our Service Packages page.
Reactive IT Services Model
Does this sound familiar?
You’re just about done with that report you’ve been working on all day when your screen flashes and your computer shuts down.
With your heart thumping in your chest, you call your IT guy and try to explain what happened, hoping beyond hope that he can fix the problem and recover your work.
He tries to walk you through the recovery, but he’s talking a language you don’t understand and finally he says he’ll get in the car and come over, but it will be a while before he can get there.
When he finally arrives, you’ve already wasted part of your day.
He pushes some buttons, mutters some incantations and somehow manages to get most of your work back. On the way out the door, he hands you a big bill for his services.
Proactive IT Services Model
In a proactive managed services model, that scenario looks very different.
The night before, using remote monitoring and management tools, your ITeck technician discovers that there’s a potential problem with your computer.
He performs maintenance remotely without you even knowing it.
The next morning, you come, work all day on your report, finish it with no problem and actually get out of the office a little early for a change all thanks it ITeck Managed Services.
We share your values
As residents of the Texas Panhandle, we share your values. We understand the meaning of hard work, trust and commitment. You can count on us to provide the highest level of managed services to ensure that your IT environment remains stable and secure.
Contact us today to take the proactive first step.